Thank you page 404 page not found.

#1
Problem 1: I just did the customization in the thank you page through the customization menu.
So, now I just want to see my thank you page.

It should be at https://mystore.com/thankyou/

but there is just a 404 page not found error.

Someone please, check if you can see your thank you page on your store.

Problem2: I need the link to set the paypal to bring back the customer to the website after complete the payment, so should I set https://mystore.com/thankyou/ as the link on paypal??
 

Attachments

Christina

Administrator
Staff member
#2
Problem 1: I just did the customization in the thank you page through the customization menu.
So, now I just want to see my thank you page.

It should be at https://mystore.com/thankyou/

but there is just a 404 page not found error.

Someone please, check if you can see your thank you page on your store.

Problem2: I need the link to set the paypal to bring back the customer to the website after complete the payment, so should I set https://mystore.com/thankyou/ as the link on paypal??
https://alidropship.com/codex/page-error-404/
 
#6
Hi all! I had this exact problem, with the thankyou page throwing a 404 error after checking out. It turned out to be a caching issue.

In my case, Varnish dynamic cache interfered with the thank you page. I tested this by turning off Varnish. Once I did that, the thank you page worked. When I turned Varnish back on, the page stopped working again. Then, I excluded /thankyou/ from Varnish cache and the thank you page 404 error went away again.

I read somewhere that certain ecommerce features, such as shopping carts, don't do so well with dynamic caching, so to be safe I've now also excluded a few other pages from Varnish cache, such as cart, account and orders.

Hope this helps anyone else that might run into the same issue.
 
Top