Hello, I just noticed something that is happening last week (about 10 times already)
For some reason, sometimes when I enter in some order (sometimes a pristine order, sometimes an order which I didn't buy the products yet for some reason) and the AliExpress Order ID and Tracking ID is already filled! the AliExpress Order ID is completely random and I cannot access it (probably is from some other store). And my customers are worried since they receive the tracking e-mail with a tracking which is not theirs (not even the same city/state/country)
Example: today I have an order which I need to buy from Ali, but the data is already filled: AliExpress Order #: 506882440966771 Tracking ID: LM168771800CN
I need serious help on this, Thank you!
For some reason, sometimes when I enter in some order (sometimes a pristine order, sometimes an order which I didn't buy the products yet for some reason) and the AliExpress Order ID and Tracking ID is already filled! the AliExpress Order ID is completely random and I cannot access it (probably is from some other store). And my customers are worried since they receive the tracking e-mail with a tracking which is not theirs (not even the same city/state/country)
Example: today I have an order which I need to buy from Ali, but the data is already filled: AliExpress Order #: 506882440966771 Tracking ID: LM168771800CN
I need serious help on this, Thank you!