Raphael theme Home Page issues

M

mikeanthonyma06

New Member
Hi All, I am having the following issues on my website. Could you please help me with it. I'd highly appreciate it.

1. The SearchBar in the HomePage is not being displayed correctly. (Shown below in screenshot)
2. The ‘Top menu’ sub tabs (Home, Products, Shipping, Returns, About, Tracking, Contact, Customers Gallery) does not open when we click on them. (Seems like they have become static)

Note: This is happening in Desktop only and not on Mobile phone

1592920710244.png

Thank you,
Mike
 
M

mikeanthonyma06

New Member
Chrisschris37 said:
Disable your cache plugin.
Click to expand...
Thanks so much Chris! After disabling the Cache plugin the above issues are resolved. However, disabling the Cache plugin will slow down my website and affect by SEO and eventually conversion rates. isn't it? Is there any other solution you suggest without disabling the Cache plugin?

Thank you in advance!
 
chris37

chris37

Well-Known Member
Is not the cache which effect your site,but the minify of css ,js and html..
What cache plugin do you use?
 
chris37

chris37

Well-Known Member
OMG 2 cached plugin? o_O Do you have double speed? :rolleyes: Disable the Wp super cache,Wp rocket is more then enough to handle your page.
 
M

mikeanthonyma06

New Member
hehe :) Sorry my bad! I didnt mention it. I do have 2 Cache plugin installed but only one was active (WP Rocket) and only after disabling WP Rocket(per your suggestion) the above reported issues have been resolved. So if I turn it back on, will it not bring back both these issues?

Thank you!
 
chris37

chris37

Well-Known Member
mikeanthonyma06 said:
hehe :) Sorry my bad! I didnt mention it. I do have 2 Cache plugin installed but only one was active (WP Rocket) and only after disabling WP Rocket(per your suggestion) the above reported issues have been resolved. So if I turn it back on, will it not bring back both these issues?

Thank you!
Click to expand...

Without do know your exactly setting i cant know what is going on, i dont thing i can help you more here.
 
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