Paid for Social Rabbit service & now My emails are being blocked


New Member
I paid for the Social Rabbit setup service about 9 or 10 days ago via the site. I was getting emails and responding to emails from the account manager, Elena, but since two days ago, my emails to both accounts I received emails from are now being blocked and are bounced. This was after being told two days ago that the setup would be completed that day.

I provided all the login credentials I was asked for then suddenly get blocked and no further information. I'm sure there is a reasonable explanation for this, and I really don't mind the wait, but it's the sudden lack of communication and my emails being bounced back with errors that is a bit concerning, to say the least.

Can someone kindly let me know what is happening?



Staff member
Hi, sorry for this issue. Our manager Elena will contact you today.

Kind regards,


Staff member
It is Elena, I answered you via email in our dialogue.
Don't worry please!