[HELP] I have update and all price are now at ZERO

Dereck

New Member
Hello,

I have contact the support... but no answer... for a long time...

My question is in the title, it was one week I search on the forum....

and not found the solution...

My English is not well..

What must i do ....

Thanks to help me.

Cordially :)
 

Victoria Kudryashova

Administrator
Hello,

I have contact the support... but no answer... for a long time...

My question is in the title, it was one week I search on the forum....

and not found the solution...

My English is not well..

What must i do ....

Thanks to help me.

Cordially :)
What version of plugin do you have?
 

Sunster

Moderator
Staff member
Both are encryption techniques. Most host will support both but some don't. Simple thing (well depending on your host) is to send them a quick message asking if they support them.
 

Dereck

New Member
Both are encryption techniques. Most host will support both but some don't. Simple thing (well depending on your host) is to send them a quick message asking if they support them.



Ok they support all 2... But i tried to install the update... and its not ok. Message can not installl... How must i do it for install the update clean ?
 

Sunster

Moderator
Staff member
Ok they support all 2... But i tried to install the update... and its not ok. Message can not installl... How must i do it for install the update clean ?

If you try to upload an update, wordpress will give you an error as it already sees it installed and a folder already created so you can either do an update through the plugin tab or if needed you can uninstall old plugin and install new plugin. All data and setting will be retained but backup as a precaution.
 
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