Gallery images are not linked to the product after import

Masi

New Member
#1
I'm afraid I can't find the solution.
When I import a product, everything is processed correctly. The pictures will be uploaded but not linked to the gallery. Images from the description are copied correctly.

I disabled all plugins except Woocommerce and Alidrop. Didn't work.

I deleted Chrome and the addon. Didn't work.

I deleted the price plan. Didn't work.

I first imported the product into the import list. Didn't work.

I tried Chrome and the addon from another computer. Didn't work.

Wordpress newly installed... Didn't work.

Theme reinstalled. Didn't work.

All plugins updated. Didn't work.

I stood on my head. Didn't work.

Do you have any ideas before I start praying to the sun?

I use Flatsome with PHP 7.1, WP Fastest Cache and Max CDN.
Ekaterina already has a login
php.jpeg
 
Last edited:

Ekaterina Sayapina

Administrator
Staff member
#2
I'm afraid I can't find the solution.
When I import a product, everything is processed correctly. The pictures will be uploaded but not linked to the gallery. Images from the description are copied correctly.

I disabled all plugins except Woocommerce and Alidrop. Didn't work.

I deleted Chrome and the addon. Didn't work.

I deleted the price plan. Didn't work.

I first imported the product into the import list. Didn't work.

I tried Chrome and the addon from another computer. Didn't work.

Wordpress newly installed... Didn't work.

Theme reinstalled. Didn't work.

All plugins updated. Didn't work.

I stood on my head. Didn't work.

Do you have any ideas before I start praying to the sun?

I use Flatsome with PHP 7.1, WP Fastest Cache and Max CDN.
Ekaterina already has a login
View attachment 2569
Please note that description images (unlike variation images, for example) are not uploaded to Media since you use AliDropship Woo plugin. If If you check description images source, you will see that they are stored on AliExpress servers. So, you might want to upload such images to Media manually.
 

Masi

New Member
#3
Thank you for your hasty answer, but that wasn't the answer to my question. :)

When I import a product, the pictures are also imported. Anyway, I did this automatically with over 300 products. That's why I love your plugin. Since the last update it only imports the main image. The pictures from the gallery no longer.

Is this function no longer available or is it an error?

When I check the existing images, they are all on my server.
 
Last edited:

Ekaterina Sayapina

Administrator
Staff member
#5
Thank you for your hasty answer, but that wasn't the answer to my question. :)

When I import a product, the pictures are also imported. Anyway, I did this automatically with over 300 products. That's why I love your plugin. Since the last update it only imports the main image. The pictures from the gallery no longer.

Is this function no longer available or is it an error?

When I check the existing images, they are all on my server.
Sent you a pm, please check.
 
#8
I have the same issue. I can't import the variation pictures. Only main picture. This is getting a bit upsetting. Need help.

Thanks
 
#11
You fixed mine already. Now I DEMAND you tell me what the issue was. As you also requested my cpanel access. You need to tell us exactly what the hosting requirements are for this pluging to work.
 

kingpin

Well-Known Member
#15
Hi
I would love to know what's causing this?
i personally tested it on all my sites and its working perfectly but few of my contacts messaged me about the same issue as stated by the OP.

I believe its something that is disabled on the hosting panel on those that's facing this issue.

Just for my own knowledge, i would need to know what's causing this?
 
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