Fail to Activate Alidropship Woo Plugin License

#1
I'm hosting my domain in IPage. My cURL version is 7.22, php version is 7.0.15 with ion Cube Loader.
When I try to activate Alidropship Woo license, the following error message pop up:
Could not Connection,. cURL error 35. gnutls_handshake() failed. A TLS fatal has been received.

Anybody have this kind of problem and know how to solve this problem ?
 

Roman

New Member
#2
Thats exactly the same problem i'm having. bought the plugin yesterday and failing to activate it. I', using PHP 5.6 with ion Cube Loader. exact same error when trying to activate
 

Roman

New Member
#4
Tried to figure this out with iPage support. They really tried to help me but they also didn't find a solution. and since we cannot look into the php code to look for whats really going on you are the only ones who can solve this issue... Please help us... you are our last hope
 
#5
Actually, I also use hosting provider by iPage. The technical specialist asks me to contact Alidropship Developer to solve this issue. The iPage specialist said this is Plugin problem. Currently, I just wait for the AliDropship technical for feedback regarding this issue.
 
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Victoria Kudryashova

Administrator
Staff member
#7
I'm hosting my domain in IPage. My cURL version is 7.22, php version is 7.0.15 with ion Cube Loader.
When I try to activate Alidropship Woo license, the following error message pop up:
Could not Connection,. cURL error 35. gnutls_handshake() failed. A TLS fatal has been received.

Anybody have this kind of problem and know how to solve this problem ?

Could you please provide your cPanel and WP login credentials , also your domain name - we will check.

There might be three reasons why your add-on license cannot be activated:

1. Your cURL is outdated. You might have got this error when trying to activate your add-on license: “Could not connection. cURL error 35: gnutls_handshake() failed: A TLS fatal alert has been received“. Get in touch with your host’s support team with the request to update their cURL library to the latest version.

2. There is no open incoming connection available on your server. To resolve the issue, request your host’s support to allow open incoming connection for your website.

3. Your WordPress Address (URL) and Site Address (URL) do not match. Make sure they are the same as your current domain name (WP Dashboard => Settings => General).
 

Roman

New Member
#8
Looks like when choosing iPage for your Hosting you are stuck with cURL 7.22.0 which is outdated. No license activation possible. What is exactly the minimum version of cURL thats needed? might be nice to add this to the system requirements since its crucial to be able to use the Alidropship Plugin.
 

Victoria Kudryashova

Administrator
Staff member
#9
Looks like when choosing iPage for your Hosting you are stuck with cURL 7.22.0 which is outdated. No license activation possible. What is exactly the minimum version of cURL thats needed? might be nice to add this to the system requirements since its crucial to be able to use the Alidropship Plugin.
Hello Roman , the minimum version of cURL is 7.57.0 . But anyway we need to have a closer look at this issue - if somebody provide us with cPanel credentials - we will check.
 
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#14
Me to have the same problem : Could not connection. cURL error 7: Failed to connect to alidropship.com port 443: Connection refused

wtf i canot activate my plugin, i already pay for this
 
#15
any solution for this? already PM Yaros and he said : "seems this provider has not updated its cURL libraries yet" and i asked my provider,my provider said "it has no effect"
 
#17
I am also getting the same issue for the same ipage hosting.
Is there a work around from alidropship team aside from the hosting side? I think ipage will never make a move to fix this.
 
#18
Hi, Need Help to reset activation licence for my alidswoo plugin.
Getting "Wrong site" error when I try to activate the plugin.

Thank you.
 
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