Error : Could not connection. cURL error 35: gnutls_handshake() failed: A TLS fatal alert

mromaha

Member
I'm getting this error every time I try to put in my activation key.

Could not connection. cURL error 35: gnutls_handshake() failed: A TLS fatal alert has been received.

can someone contact me
 

Victoria Kudryashova

Administrator
I'm getting this error every time I try to put in my activation key.

Could not connection. cURL error 35: gnutls_handshake() failed: A TLS fatal alert has been received.

can someone contact me

There might be three reasons why your license cannot be activated:


1. Your cURL is outdated. You might have got this error when trying to activate your add-on license: “Could not connection. cURL error 35: gnutls_handshake() failed: A TLS fatal alert has been received“. Get in touch with your host’s support team with the request to update their cURL library to the latest version.


2. There is no open incoming connection available on your server. To resolve the issue, request your host’s support to allow open incoming connection for your website.


3. Your WordPress Address (URL) and Site Address (URL) do not match. Make sure they are the same as your current domain name (WP Dashboard => Settings => General).
 
Hi,

what if ipage will not update anything on their side? Like I am hooked up with them for 3 years, never knew alidropshipping plugin have these requirements from the server side.

Can your team work on something for us to work with ipage hosting? Everyday counts and we are losing it.

Hope you can help.
 

Mar

Moderator
Hi,

what if ipage will not update anything on their side? Like I am hooked up with them for 3 years, never knew alidropshipping plugin have these requirements from the server side.

Can your team work on something for us to work with ipage hosting? Everyday counts and we are losing it.

Hope you can help.
Alidropshipping plugin has no special requirement from the server side. Alidropshipping plugin requirement are standard to almost all webhost. You just need to get in touch with their support and explain your problem.
 
Here is what we got from ipage.


  • here is the situation. i am interested in getting your hosting, but its not compatible with alidropship plugin
  • V
    Let me quickly check it with our specialists
  • R
    shared hosting. not vps
  • V
    Okay
  • R
    anything?
  • V
    Please give me couple of minutes
    Thank you for your patience
  • R
    ok
  • V
    Please contact your plugin provider to allow one of the currently supported ciphers;DHE_RSA_AES_128_CBC_SHA1DHE_RSA_AES_128_CBC_SHA256DHE_RSA_CAMELLIA_128_CBC_SHA1DHE_RSA_AES_256_CBC_SHA1DHE_RSA_AES_256_CBC_SHA256DHE_RSA_CAMELLIA_256_CBC_SHA1DHE_RSA_3DES_EDE_CBC_SHA1DHE_DSS_AES_128_CBC_SHA1DHE_DSS_AES_128_CBC_SHA256DHE_DSS_CAMELLIA_128_CBC_SHA1DHE_DSS_AES_256_CBC_SHA1DHE_DSS_AES_256_CBC_SHA256DHE_DSS_CAMELLIA_256_CBC_SHA1DHE_DSS_3DES_EDE_CBC_SHA1DHE_DSS_ARCFOUR_SHA1RSA_AES_128_CBC_SHA1RSA_AES_128_CBC_SHA256RSA_CAMELLIA_128_CBC_SHA1RSA_AES_256_CBC_SHA1RSA_AES_256_CBC_SHA256RSA_CAMELLIA_256_CBC_SHA1RSA_3DES_EDE_CBC_SHA1RSA_ARCFOUR_SHA1RSA_ARCFOUR_MD5
  • R
    what are these?
  • V
    The ciphers that are associated with shared hosting
    If the plugin has one of these ciphers, then it will work in shared hosting
  • R
    so alidropship needs to allow?
  • V
    Yes, correct
  • R
    my friend had an issue about curl version
    shared hosting curl version is not the latest
  • V
    We provide Curl version 7.22
 

Yaros

Moderator
Staff member
We do not support old cURL libraries, necessary cURL for AliDropship is ver. 7.58.0 and higher.
 
So ipage is hopeless as their reply. RIP
-------------

We apologize for any inconvenience this has caused you. The curl version we provide is 7.22.0 and we do not have higher version.

If you have any further questions, please contact us via chat support https://www1.ipage.com/chat .

Sincerely,

Vinayaka P
Technical Specialist, IPAGE.COM
 

Yaros

Moderator
Staff member
So ipage is hopeless as their reply. RIP
-------------

We apologize for any inconvenience this has caused you. The curl version we provide is 7.22.0 and we do not have higher version.

If you have any further questions, please contact us via chat support https://www1.ipage.com/chat .

Sincerely,

Vinayaka P
Technical Specialist, IPAGE.COM
Seems iPage is the only hosting provider (among the most popular ones) that has not updated its cURL libraries... Godaddy, Hostgator, Bluehost and other dod not have such issues at all.
 
If you dont mind, do you have other hosting providers that worked fine with alidropship?
In a tight budget right now and looking to migrate 15 websites currently in ipage. The reason to migrate is for this alidropship to work and secure additional license if working well.
 

dre380

New Member
We do not support old cURL libraries, necessary cURL for AliDropship is ver. 7.58.0 and higher.

I've been in contact with godaddy, bluehost, hostgator, and several other hosting providers in regards to cURL version. They only support from 7.19 to 7.36 in a shared environment. Some providers said I need a VPS, some said I need a dedicated server. I've installed the alidropship plugin in a shared environment in the past without this issue. Do you have any suggestions on how to run alidropship plugin in a shared hosting environment? Also keep in mind most hosting providers only offer earlier versions of cURL in a shared hosting environment. At this point it seems like a VPS or dedicated hosting is the only solution.
 

Victoria Kudryashova

Administrator
I've been in contact with godaddy, bluehost, hostgator, and several other hosting providers in regards to cURL version. They only support from 7.19 to 7.36 in a shared environment. Some providers said I need a VPS, some said I need a dedicated server. I've installed the alidropship plugin in a shared environment in the past without this issue. Do you have any suggestions on how to run alidropship plugin in a shared hosting environment? Also keep in mind most hosting providers only offer earlier versions of cURL in a shared hosting environment. At this point it seems like a VPS or dedicated hosting is the only solution.
I can say that our plugin works properly on GoDaddy, Bluehost and Hostgator (depends on plan).
 
Top