DaVinci2.0: Customization -> Checkout -> "Make phone number field as required" does not work

daica85

New Member
#1
Hi team,

In DaVinci2.0 theme, I setup enable for the feature "Make phone number field as required", but it didn't work. My customer can place an order without a phone number. It happened when he buy via Via PayPal (Express) mode

Please see the image for the detail
1. Enable the feature "Make phone number field as required"
1.PNG

2. However, user can place an order without fill in the phone number
2.PNG

Please fix it in the next version.

Thank you very much!
 

Ekaterina Sayapina

Administrator
Staff member
#2
Hi team,

In DaVinci2.0 theme, I setup enable for the feature "Make phone number field as required", but it didn't work. My customer can place an order without a phone number. It happened when he buy via Via PayPal (Express) mode

Please see the image for the detail
1. Enable the feature "Make phone number field as required"
View attachment 8327

2. However, user can place an order without fill in the phone number
View attachment 8328

Please fix it in the next version.

Thank you very much!
Hello,

Please manage your Website preferences in your PayPal account. It doesn't depend on the theme.
  1. Log in to your PayPal account at paypal.com.
  2. Click My Account.
  3. Click Profile.
  4. Click My selling tools:
  5. In Selling online > Website preferences, click Update.
  6. In Contact Telephone Number, choose an option for Contact Telephone:
    • On (Optional Field) - adds the phone number field to your checkout but it is not required for checking out.
    • On (Required Field) - requires that your customer enter their phone number when checking out.
 
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