Currency issue

[kpatel]

Hello Ekaterina ,

I have currency setup as shown in image

Currency location is enable and when customer visits the websites, specific countries currency is shown. I have done test orders from Australia and New Zealand. The issue I am facing is in shopping cart specific country currency is shown. Order is also placed in specific country currency. Email received for placing an order is in NZD and under My Account customer order is shown in USD.



On Admin side the order is shown in NZD



Would you be able to help please?

Cheers
Ketan

 

[Victoria Kudryashova]

Hello Ekaterina ,

I have currency setup as shown in image
View attachment 3930
Currency location is enable and when customer visits the websites, specific countries currency is shown. I have done test orders from Australia and New Zealand. The issue I am facing is in shopping cart specific country currency is shown. Order is also placed in specific country currency. Email received for placing an order is in NZD and under My Account customer order is shown in USD.

View attachment 3931

On Admin side the order is shown in NZD

View attachment 3932

Would you be able to help please?

Cheers
Ketan

Hello Ketan, it should work like this:
1. Email Purchase notification is sent in Default currency
2. Orders in admin area - default currency
3. Orders in Personal account - selected currency on frontend or default (will be fixed)

 

[kpatel]

Hi Victoria,

On third point I see both currencies, Default USD and Selected Currency NZD



On point one: The email notification would be preferable in "Selected Currency" rather then Default Currency. This would enable customer to have confidence on purchase.

Thank you.

Cheers