Checkout form Bug: Loader keeps on spinning

#1
Hello everyone,

I have a problem at my checkout form. When someone fills out credit card details and put something by mistake and want to re-edit, they are not able to do that again. (See attached Image)

The Button spinner keeps spinning and does not refresh itself(hide). So, the user is not able to edit anything after they see pop-up message.
I have got many abandoned carts.

Can someone provide a solution asap, if possible. @Ekaterina Sayapina @Yaros
 

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Ekaterina Sayapina

Administrator
Staff member
#2
Hello everyone,

I have a problem at my checkout form. When someone fills out credit card details and put something by mistake and want to re-edit, they are not able to do that again. (See attached Image)

The Button spinner keeps spinning and does not refresh itself(hide). So, the user is not able to edit anything after they see pop-up message.
I have got many abandoned carts.

Can someone provide a solution asap, if possible. @Ekaterina Sayapina @Yaros
Hello Jassin,

Could you please let me know what payment gateway you use? Also, please send me a pm with your domain name so we can take a closer look.
 
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