can you please respond?

[Cfrank]

hello
i sent you a support ticket, email, skype msg but no reply for over 24 hrs....
i havent been able to use your pluging for over a week now... whats going on? im wondering if i'd be worth my time trying to make this work going back n forth...
i heard great things about your stuff but your plugin and customer support are a bit disappointing...

 

[Victoria Kudryashova]

hello
i sent you a support ticket, email, skype msg but no reply for over 24 hrs....
i havent been able to use your pluging for over a week now... whats going on? im wondering if i'd be worth my time trying to make this work going back n forth...
i heard great things about your stuff but your plugin and customer support are a bit disappointing...

Hello, could you please let me know what is your issue about?
sorry for the delay we had New Year's holidays.