Blank background side cart

#1
Hey, I am using Raphael team, when the side shopping cart is opened in the product page in the mobile version, the whole background turns into white and the products cannot be seen. This fact absolutely reduces the conversions.
This just happens in the product page, because in others pages like categories page or heading page the cart is opened correctly and the products are visible.
Thank you for your help.
 

Ekaterina Sayapina

Administrator
Staff member
#2
Hey, I am using Raphael team, when the side shopping cart is opened in the product page in the mobile version, the whole background turns into white and the products cannot be seen. This fact absolutely reduces the conversions.
This just happens in the product page, because in others pages like categories page or heading page the cart is opened correctly and the products are visible.
Thank you for your help.
Hello Jesus,

This how Shopping cart looks like on any eCommerce website on mobile. There's no room for both products you've added to your Cart, Proceed to Checkout button and background category products.
 

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#3
Sorry I probably not explained myself correct.

I mean when I try to open the side cart on my web store (in any Single Product Page), it doesn't appear anywhere. Check it on my store.

https://www.alzecollection.com/reloj-corcho-alze-natural/

However, if you go to any other page (Home, Product Categories,...) the side cart just opens right.

I think I found the issue. The HTML heriachy is different at the Product Page (I enclose some pictures).

Could you help me please? I am missing customers because of that :(

Thank you
 

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