ALIDROPSHIP PLUGIN UPDATE

Noname

New Member
Hi

I clicked the button to update Alidropship plugin but the following was prompted'

Update Failed: Could not create directory.

I also clicked to update WP Cerber Security & Antispam but received the following prompt;

Updating Plugin WP Cerber Security & Antispam (1/1)
Downloading update from https://downloads.wordpress.org/plugin/wp-cerber.5.5.zip…
Unpacking the update…

An error occurred while updating WP Cerber Security & Antispam: Could not create directory.


I also clicked to update Gavinci theme but received the following prompt;

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme Davinci (1/1)
Downloading update from https://alidropship.com/?theme_download=c91dd3798c0accfbffd169762badb113…
Unpacking the update…

An error occurred while updating Davinci: Could not create directory.

Can anyone please assist me on this issue.

Thank you.
 

Victoria Kudryashova

Administrator
Hi

I clicked the button to update Alidropship plugin but the following was prompted'

Update Failed: Could not create directory.

I also clicked to update WP Cerber Security & Antispam but received the following prompt;

Updating Plugin WP Cerber Security & Antispam (1/1)
Downloading update from https://downloads.wordpress.org/plugin/wp-cerber.5.5.zip…
Unpacking the update…

An error occurred while updating WP Cerber Security & Antispam: Could not create directory.


I also clicked to update Gavinci theme but received the following prompt;

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme Davinci (1/1)
Downloading update from https://alidropship.com/?theme_download=c91dd3798c0accfbffd169762badb113…
Unpacking the update…

An error occurred while updating Davinci: Could not create directory.

Can anyone please assist me on this issue.

Thank you.
You have these errors due to wrong folder-rights. Please check it. If the issue still persists please contact your Hosting support and tell them about that issue they should help you.
 

Noname

New Member
Hi Victoria

could you elaborate on the error due to wrong folder so that I could try to resolve the issue myself where possible.
 

Noname

New Member
I am currently communicating with support. They asked me to delete all my product images as well as from the trash. I deleted everything but still am facing with the same issue of not being able to update the plugins.
 

Victoria Kudryashova

Administrator
I am currently communicating with support. They asked me to delete all my product images as well as from the trash. I deleted everything but still am facing with the same issue of not being able to update the plugins.

You have 2 options:

1. Switch to another Hosting plan - more spacious .
2. Delete products that you need less, open Media gallery and delete all images except of those that are used in Customization. Tick off the box 'Save images on server'
 
Top