2 pixel found on ******.com

E

Ekaterina Sayapina

Guest
Hello,

when i checked the product page with facebook pixel helper extension, it shows 2 pixel installed.
Screenshot is below.
https://i.imgur.com/wPDrJSE.png

kindly check.
Our developers have already investigated the issue: there are no errors in the code. We would recommend getting in touch with Facebook support team to learn further details.
 

neeraj89

Active Member
Our developers have already investigated the issue: there are no errors in the code. We would recommend getting in touch with Facebook support team to learn further details.
Thanks. i did , they told me to get in touch with the site developer. he was saying that i have pasted my pixel code twice(by doing inspect element. but he was not able to tell me where did i paste it. ... :eek:
Do you think it will cause any issue.
 
E

Ekaterina Sayapina

Guest
Thanks. i did , they told me to get in touch with the site developer. he was saying that i have pasted my pixel code twice(by doing inspect element. but he was not able to tell me where did i paste it. ... :eek:
Do you think it will cause any issue.
Have you pasted the FB code in your Customization? The only thing you need to do to set up 3 standard events (View Content, Add to Cart, Purchase) is add your FB Pixel ID in Customization => General.
 
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