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Hi, Any service selected i.e. Aftership, 7 Track or Cainiao, on the website it searches using 17track only.

Hello, How do I configure post grabber ? Post Grabber – finds popular content relevant to your niche and publishes it in your social accounts.

Hi, I have loaded Dali theme 1.1.0 and tried to compare with the demo site https://dali.alidropship.com/black-office-lady-elegant-lace-contrast-belted-solid-v-neck-long-sleeve-dress/ I do not get "TOP" on right hand side bottom on Single product page. The scrolling for product images does...

Hi, I am getting following message on Thank you page. (Will provide domain on PM). I am on Version 1.5.1 https://www.XXXXXX.com/thankyou/?tmpo=&fail=no&message=20001&h=BUY-FGYCUA06DU78

Hi Support, As I am getting 504 Gateway time out error. My hosting provider asked me to check with you for following errors ould you ask the plugin provider what may be causing these issues? [10-Dec-2018 06:43:30 UTC] PHP Warning: mysqli_real_connect(): Headers and client library minor...

Hi, After placing an order, order is visible on backend, but customer facing page gives "504 Gateway Time-out". The Strip payment gateway shows amount charged, Order also appears in backend. However, there is no email sent to customer and "The purchase notification has been sent to client "...

Hi, Is there way to bulk import products from a particular store page? For example store page give here. https://www.aliexpress.com/store/1907413?spm=a2g0s.8937460.0.0.64432e0enAKl3f

Hi, Is there way to bulk import products from a particular store page? For example store page give here. https://www.aliexpress.com/store/1907413?spm=a2g0s.8937460.0.0.64432e0enAKl3f

Hello, Does any one knows if products can be added manually, which are not there on Aliexpress? And if YES then hoe does order processing works? Cheers

Hi I am getting following error The API key is correct and I had chat Pepipost and they also verified the DNS records, and API key and all are correct. Was able to send email on 21 and 22nd July. Would you be able to check please?

Hi, I have setup taxes as under in my setup i.e. to display prices excluding taxes. While placing the order and on Thank you page GST is shown separatly. However, on the order email GST is missing. Would you be able to look at the issue please? I am using Alidropship 1.2.7 version.

Hi, I am testing the new version 1.2.7 using Stripe gateway in test mode and I am getting following error Would you be able to look at it please?

Hi, I am planning to have store with support of only NZD. My Stripe payment gateway account default currency is NZD. As per the help guild, I need to set the Default Database to NZD or keep it as USD? Default database currency Database currency is used by the software as your default...

Hi, I am planning import products from a particular store, however, when I visit the store site, following import option does not appear. The store page shows following. Can any one help?

Hi, I have created Child theme for Michealangelo theme, so that I do not loose any customization. I auto updated to latest Miachelangleo theme - version 0.11.9 and after the update the top menu disappears when I click on any of the menu items in footer. Main menu After clicking on any of...

Hi support team, I am trying to authorize Social Rabbit App and I am getting following error message. Invalid Scopes: publish_actions. This message is only shown to developers. Users of your app will ignore these permissions if present. Please read the documentation for valid permissions at...

Hi, When I enable Bitcoin option under Strip. On the customer payment page Strip pop up comes up with CC and Bitcoin option. Stripe pop up option The remember option stores customer's email and CC card on Stripe. I tried storing and it allows quick check out for future purposes. Would...

Hi, I am trying to activate Radar 2.0 and I am getting following integration not implemented. Would you have any plan to make additional update on Stripe Payment gateway? https://stripe.com/docs/radar/checklist Thank you. Chrees

Hello Alidropship team, I am doing live testing and after getting shipping tracking number from Aliexpress, the email received by customer is attached as an image. I am using Pepipost services. Also there is no option to resend the email to test it again from Aliexpress Tracking page...

Hello Ekaterina , I have currency setup as shown in image Currency location is enable and when customer visits the websites, specific countries currency is shown. I have done test orders from Australia and New Zealand. The issue I am facing is in shopping cart specific country currency is...