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Guys: We NEED EMERGENCY HELP!!!! This new Chrome Extension update V.2.7.13.0 is not filling the order form properly. Order Message never gets filled and the whole process just hung. If you complete payment anyways and proceed to the next order, now the Address will not get filled properly...

Guys: I have reported the issue a while ago on getting weird phantom tracking numbers for my orders and it was never fixed. For those who don't know, when you retrieve tracking numbers from Aliexpress, sometimes on orders that you haven't placed, ie no Aliexpress Order Number present, you...

Hi: Sorry for the caps but I am out of options. I was placing orders on Aliexpress using the woo plugin and chrome extension just fine all morning, then all of a sudden it doesn't work anymore. I get the dreaded "Your cash-back URL is not correct " error, so I did the usual, uninstalled the...

Hi Gangs at Alidropship! I have another issue with the Chrome Extension. I think this is something that you guys might want to know. When I was processing my orders, I get phantom tracking numbers. Even from orders that has no Aliexpress Order Id. It is extremely weird to me that this is...

Hi and first all, Happy Thanksgiving. I just wanted to point out few issues with the plugin and Chrome Extension if that is alright. 1) In woocommerce, we can refund per line item or quantity, it will show with a red arrow that the item has been refunded. But when you purchase on Aliexpress...

Guys: Anyone having the same issues as me, blurry variation images after upgrading to Woocommerce 3.5.0? Good thing it is on a staging server. This is quite weird, because if you have mouse-over zoom, it will show hi-res zoomed image, but once the mouse is gone, all you see is this...

Hi Admins: The tracking function no longer works. Here's what I do everyday and before 1.2.2 it was working fine. 1) List of orders, select to filter orders status to Processing 2) Click on <All Sync> 3) Wait and the ones with tracking info will update. Now, when I do step 2, nothing...

Hi, this is my site and my settings. What gives? The first Image is the settings. As you can see, it is turned on with nice attribute selected. The second is before the upgrade screenshot. Which shows the OLD plugin working The last is the current version 1.0, which messed up Nice...

Hello: I have a quick question. I have my email templates set up using Email Customizer plugin and all my emails look the same. However, when Aliwoo plugin sends out Order Shipped Notifications, it sends out a plain email like below with the wrong columns. This is how all my emails look...

Hello: I have noticed that when you use the Chrome Extension to place orders on Aliexpress if the customer's address contains special characters, the extension will strip those characters and leave the address wrong. For example 3/33 Mary's Street It will be: 3 33 Mary s Street Now 3...

1) There is no "day" setting for the schedule. For instance, my second email is set to 5 hours after the abandoned cart event, it automatically saves as 1 day 5 hours. Same with the 3rd email, it saves as 3 days 18 hours. I just wanted 5 hours and 18 hours. I ended up going back to the...

If I uncheck Promo Counter in Customization > Home The IG widget at the bottom disappears. If I re-check the Promo Counter, the Instagram Widget comes back. Why?

I tried the entire payment process myself after seeing a few "failed" status on my orders. After making the payment, I get an error 500 about my site cannot process the request. However, orders appear in the system, just not redirecting to thank you page. Getting error 500. I had to restore...

Ok, guys, this requires immediate attention and fix. I just realized that when you have multiple levels of variation, such as Color, Size, if you unselect the "Size", you cannot re-select it, causing the visitor unable to add to cart. I tested this on Google Chrome, Firefox, and IE, and they...

Here's the situation. The product has 4 variations. In General Setting, I set Sale Price 0.00 (Product Price 29.99) But in Inventory, each variation has different pricing. First variation 0.00 Second variation 3.50 Third variation 5.00 Fourth variation 5.00 I want the product to display 0.00...

I believe this may be an issue. We should be able to use locally hosted images on variants. I have a product and I have edited all images, removing brand and store name. But unfortunately, variant images use aliexpress images that I cannot change. So as soon as a variant is selected, brand...

If you have descriptions required checkbox checked. Someone does a checkout, forgets to enter descriptions, then gets a validation error after clicking on checkout. Then tries to check out again, the program stops working at this moment. Has to refresh and then start the process again. Only...

I noticed that when you click Pay button in the cart page there is no animation. It may take a second or two to get the payment processed, so the customer could click on the button a few times, not sure if the payment went through. It would be nice to have the button with a spinner icon on...

Fake accounts were being created on my site. I have the google api recaptcha enabled but still getting fake users added. Is there a bug? Yesterday I got like 17 fake users, the day before about 16, no orders, no add to cart, just users appearing on my site. They are fake and easy to spot...

1) If the price of the product is over 1000, it will block part of the Best Price Guarantee tag. 2) When you have a variation with your product, usually the first variation is selected when the first page is loaded, but instead of showing the image of the first variation, it shows the first...