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Hi, I am facing a performance issue with my website, possibly because of AliDropship plugin. I am using Raphael theme, by the way I analyzed the site using PageSpeed Insights GTmetrix The results were very bad for desktop site and even worse for the mobile site. I then disabled the ADS plugin...

Hi, did anyone tried sourcing products from US using AliDropship? How the integration happen? Any recommendations for good supplier in US?

Hi my payment gateway, 2Checkout rejected my application for this reason ‐------------- Credit Card Collection: Please remove the functionality on your website that allows you to collect credit card information directly from your customers. 2Checkout’s products collect this information for you...

Hello guys, I need your feedback, I am trying to launch a campaign for a set of products in my store, so I changed the prices manually to match the percentage of discount that I am promoting. However, I am setting also the product prices to be automatically updated daily wise. So how can I...

Hi, how can I reorder the product attributes? some products come with color then size and some come with size then color, for example. I want to standardize the display of attributes, is there a way to reorder them in my own way?

Does anyone find issues with product reviews import? I am facing the following issues: 1) Not all reviews are imported even though the criteria (no of stars, language, country, etc ...) are all set to maximum flexibility. So if the product on AliExpress has 3000 reviews, with at least 700+...

Hi I installed Raphael theme, but the home page displays the same products all the time under Top Selling, Best Deals, New Arrivals. How can I change how the products are displayed under each group? Are they displayed based on reviews or no of orders from AliExpress or discount or what? Please...

1) I am trying to remove the sliders from the home page so I disabled rotation and removed all banner images and text. The sliders are not showing anymore but the page now is flickering. Because I am enabling the Most Popular Categories; the images of the categories are displayed maximized in...

Hi, although the menus for Top and Category are not assigned to any menu. I still can see that there are menus on Top and Category locations. It seems the theme is hardcoded to set Top Menu on Top location and Main Menu for Category location but the settings don't reflect that. Did anyone face...

Hi, I put the pixel code for View Content under Customizatio->Single Product->Shipping and Payment description See below ... But I don't receive events on the Pixel report. Any idea what is going wrong

Hi, Is there a way I can customize Rubens without activating it. I am currently running Davinci theme.