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  1. K

    How to upgrade Alidropship from 7.1 to 7.2+

    I need to upgrade Alidropship from 7.1 to 7.2+. How can I do it?
  2. K

    Purchase pixel didn't fire when the order was paid

    Hi dev team, On testing my site, there was no purchase events fired after the orders were completed. I saw the code and it should have fired. However, it didn't. I think this could't called the correct pages for event. davinci/libs/fb_pixel.php <?php /** * Author: Vitaly Kukin * Date...
  3. K

    Please bring back the Abandon cart feature

    I felt so bad when i realized that Alidropship team removed Abandon cart feature and made it as add-on to sell it. If i had knew this, i wouldn't have bought it. Please bring the way it should have been. Thanks
  4. K

    Regarding to The Raphael theme (BETA)

    Can you please make Sticky PROCEED TO CHECKOUT And PLACE ORDER on mobile either? And cross-sell and upsell like this site. These are huge features. https://imaxtees.com/jesusfactsshirt?rt=storefront&rn=iMax%20Tees&s=hanes-5250&c=Black&p=BACK
  5. K

    content_name parameter for ATC and Purchase event

    Hey folk, Recently it's been hard to track the custom conversion via product_id. Can you please add the content_name for the ATC and purchase event either?
  6. K

    Error on Traffic Report Settings

    I used the credential and got the blank profile. The new version is quite hard to configure either.
  7. K

    We attempted to make a payout from your bank account

    Stripe can't get refund from my bank. I'm using Payoneer. Do you have any solution for this?
  8. K

    Order Items not found

    Today i upgraded my plugin and theme. Then i got all order without details. Order Items not found
  9. K

    Order automation takes too long

    When i go to order, click on Order automatically, then adding variants, it takes me to the cart page of aliexpress. there it takes me too long, around 4-7 mins. what’s wrong?
  10. K

    Duplicated Shipping notification Email via mailgun

    I got the duplicated email using mailgun service. It happens many times. Please check it.
  11. K

    Double Purchase Report

    I monitored the Purchase report and I got double purchase report. For example, if i got one order, the purchase on report will be 2. 2 orders will be doubled to 4 and so one. Can someone take a look at the Purchase event on facebook?
  12. K

    Duplicated Shipping Confirmation

    I got 2 shipping confirmation emails and when i checked the mailgun log, i saw it sent so many emails to customers either.
  13. K

    Facebook XML catalog

    Hello, I wonder when you support Facebook XML catalog? It's really useful for us to re-targeting with this. Plus Google Shopping either.
  14. K

    Problem with review box

    If there is no existing review, the Review box will never appear. That happens on my site. I'm using latest theme and plugin. http://davinci.alidropship.com/invention-davinci-letter-abstract-oil-painting-drawing-art-spray-unframed-canvas-frameless-action-square-landscape-50106747/
  15. K

    Auto record customers' information

    I saw that some of customers forgot to purchase after inputting their information. I suggest that their information will be recorded once they input their email. So we can save your abandoned cart.
  16. K

    Missing mobile number

    I saw the davinci theme requires mobile phone but i got a lot of orders without mobile number. Is it the issue? We need customers' number for better delivery and reduce the lost of delivery.
  17. K

    Order export

    Hello, Sometimes we have manually products and we really need the order export feature to export orders and send to supplier. And also it's good for accountant either.
  18. K

    Problem when registering account

    I saw this from customer: free accounts are for test purposes only I just wonder why you don't allow us to use the local mail server instead of other mail services?
  19. K

    Davinci Theme has tab issue on iPhone 5 and below

    I don't know where to post so i post here. It needs to be fixed because it doesn't look good on mobile. Most of sales are now from mobile.
  20. K

    PHP message: PHP Fatal error

    I got this error from log: 2017/07/06 08:03:43 [error] 5475#0: *169482 FastCGI sent in stderr: "PHP message: PHP Fatal error: Call to undefined method models\account\mails\ResetEmail::addError() in /home/domain/public_html/wp-content/plugins/alids/includes/models/account/RecoverPassword.php on...
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