Search results

  1. Davidoff

    "Payment gateway has trouble"

    Hi. I just get this error message today under one of the order. When I open this is what it shows: Array ( [code] => 40001 [get] => Array ( [pay_cancel] => WIL-G2E6EGNLS6Q5 ) ) I've received payment on my stripe account just wondering if this is something...
  2. Davidoff

    Andy Warhol theme problem

    Hi. Just updated theme from 1.3.2 to 1.3.3 and I have an issue on a single product page (see attached photo). Also, the admin menu is gone. This does not happen on home page. I switched back to older version for now. Just wondering if anyone experiences similar issues or its just me :) ? Thanks.
  3. Davidoff

    Strange characters at the checkout page

    Hi. As you can see from the pictures below I am having some kind of glitch on my checkout pages (on all websites). Those characters are not there straight away. They're coming up after you put and apply coupon, also the picture of the product becomes very huge and barely fit screen. Hope...
  4. Davidoff

    Two or more stores and one PayPal account

    Hi. Question for people with two or more stores. How do you manage PayPal on your stores? What I mean that you can use one PayPal account for one website. I've heard about Parent/Child accounts on PayPal but this future is only available in the US. To get PayPal to my second store I have to open...
  5. Davidoff

    Social Rabbit stopped working.

    Hi. I can see that SR plugin stopped any activity on any platform on one day (9th of Apr). I've tried activate and deactivate also delete and install the plugin from new without any results. Can anyone have a look on this problem? Thank you.
  6. Davidoff

    Page role question.

    Hi. I want to hire someone to add and edit products. I don't want them to have full access to admin panel, but they should have full access to product editor. I'll try it Editor role, they cannot use preview because it gives "page not found" error. Also, when they open product to edit, few...
  7. Davidoff

    Website performance

    Hi. Dose the disc usage have something to do with website loading time? I have used nearly 70% of my disc and wondering if this could be the reason for the very long loading time on my website (see the attached picture). If not could you give me some advice on how to decrease loading time? I...
  8. Davidoff

    Changing shipping method not working

    Hi. I've been placing an order today and I couldn't change the shipping method from ePacket ($3.57) to any other method. The recipient was from Turkey so I've try to change "ship to" option on main Aliexpress page to Turkey and try to use free shipping on same product and same store and it...
  9. Davidoff

    Email verification link

    Hi. Two quick question here. The link ( 1 ) in my email is not working. Do I have to create a page for that purpose? How do I know that user confirm his email then? Second think there is that anoying image icon ( 2 ) at the bottom of the email and I have no idea where is that comming from...
  10. Davidoff

    Various technical questions

    Hi everyone 1. How do you sending marketing email's (promotions, offers, coupons etc)? Are you using some programs (Thunderbird, Mailspring etc) or plugins (Mailpoet) for that ? 2. How do I use coupons? I did create a coupon but don't know how to use it :( (in example: I've created a discount...
  11. Davidoff

    Out of stock product update problem [Michaelangelo]

    Hi. It seems that this function (see attached pisc) does not working. I was trying od DaVinci theme as well with no results. Is there any way to fix that?