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Hi Victoria, I have been in contact with Irene for this entire week at support@alidropship.com but I haven't heard from her within the last day or so. They are aware of the problems I'm having. I'm hoping to have this resolved soon as I'm losing money without having my store open. Kind...

I tried it with a different browser and when I press proceed to pay it brings me to an error 404 page without the "thank you for your order" page showing up. The initial browser I was using was chrome (get page not found title) and the other browser I tried today was safari (get the page not...

Hi Victoria :) I do have a certificate which is strange why it's acting this way. I'm not sure whats going on. I tested today without entering http:// and it works but still gives a warning saying, "automatic credit card filling is disabled because this form does not use a secure connection"...

Igor, I PM'd you. Thank you

Thanks for the message, Milos! I'll definitely keep that in mind and make a note for customers. I partially found the problem. It looks like I was attempting to enter the information on an unsecured page (I wasn't using http:// in the url when testing). Now the testing payment goes through but...

Hello, I'm needing some help with my checkout page. So when you add items to the cart and fill out the shipping information and click "proceed to checkout" the page refreshes and clears all the boxes, and I get a error message that say's "Setting payment not found or type undefined". I've...

Hello, I recently added the rembrandt theme to my store and but when I add products to the store the main product image doesn't show. I get a default grey screen for the main image when on the actual products page. The thumbnail on the site shows up fine just not when on the actual products...

I recently added the rembrandt theme to my store and but when I add products to the store the main product image doesn't show. I get a default grey screen for the main image when on the actual products page. The thumbnail on the site shows up fine just not when on the actual products page, if...