Chris Embry
Member
Since the update has anyone been getting this message when trying to place orders
Your cash-back URL is not correct
- Thread starter Chris Embry
- Start date
Since the update has anyone been getting this message when trying to place orders
Victoria Kudryashova
Administrator
Hello , if the issue is still exist please PM me your domain name and WordPress login and password to check it out.
Since the update has anyone been getting this message when trying to place orders
Chris Embry
Member
@Victoria Kudryashova PM Sent With Info
Victoria Kudryashova
Administrator
Please check again , it seemts to working properly . We tested twice and we didn't have such notification.
Also please check if you've done everything properly: https://alidropship.com/knowledge-cat/aliexpress-cash-back/
brooklynny
Member
Hi, I am getting this error as well. I am on the latest version of alidropship. It has caused about 8 cash back transactions to be rejected by EPN since 7/23/2017.
Victoria Kudryashova
Administrator
Hello, please PM me your domain name, WP login and password and your EPN credentials - I will check it out.
RandomGirl
New Member
Hello,
Getting the exact same problem today.
I didn't change ANYHTING, it just broke alone.
I cannot provide you with credentials for security reasons, please help me fix this.
The alitems.org URL looks like this when I click an item:
https://alitems.com/g/<CODE>/?ulp=https://fr.aliexpress.com/item/ALIEXPRESS_ITEM
The "Test Connection" Button shows that everything is ok.
Using the latest AlidsWoo and the latest Wordpress.
But it may be related to the latest AliDropship Chrome extension: Version : 2.4.8.4
Because it looks like it stopped to work from this date...
Please help, I cannot use Alidswoo anymore!
Getting the exact same problem today.
I didn't change ANYHTING, it just broke alone.
I cannot provide you with credentials for security reasons, please help me fix this.
The alitems.org URL looks like this when I click an item:
https://alitems.com/g/<CODE>/?ulp=https://fr.aliexpress.com/item/ALIEXPRESS_ITEM
The "Test Connection" Button shows that everything is ok.
Using the latest AlidsWoo and the latest Wordpress.
But it may be related to the latest AliDropship Chrome extension: Version : 2.4.8.4
Because it looks like it stopped to work from this date...
Please help, I cannot use Alidswoo anymore!
Last edited:
Victoria Kudryashova
Administrator
Hello, it's impossible to say what is wrong exactly with your site without having a look at it. I can recommend only to check your cash-back URL.
https://alidropship.com/knowledge-cat/aliexpress-cash-back/
RandomGirl
New Member
Hello Victoria and thank you for your quick answer.
I followed the steps exactly, even double checked them. My link is correct, I did get the commissions for the past month, nothing changed on my side.
That's why I don't understand. We will keep searching where is the problem...but the hidden source code of the extension is not really helping us...
I will see if we can create you an account to see it.
Thanks.
I followed the steps exactly, even double checked them. My link is correct, I did get the commissions for the past month, nothing changed on my side.
That's why I don't understand. We will keep searching where is the problem...but the hidden source code of the extension is not really helping us...
I will see if we can create you an account to see it.
Thanks.
Victoria Kudryashova
Administrator
Could you send me your cash-back URL link to check it out?
RandomGirl
New Member
PM sent!
Victoria Kudryashova
Administrator
Please check your Supplier info for product with cash back URL issue - it could be because of some missing information!
RandomGirl
New Member
What kind of missing information?
I tested with 3 different products from 3 different suppliers.
I tested with orders containing one or two items.
Still same.
And it worked fine before! it just totally stopped working from one day to another without any update except the chrome extension.
If I order from my cash back URL manually (without using alidropship) I do get the commission, so this is definitely not a cash back URL problem.
I tested with 3 different products from 3 different suppliers.
I tested with orders containing one or two items.
Still same.
And it worked fine before! it just totally stopped working from one day to another without any update except the chrome extension.
If I order from my cash back URL manually (without using alidropship) I do get the commission, so this is definitely not a cash back URL problem.
Victoria Kudryashova
Administrator
Product URL or store URL - these fields should not be empty. Could you PM me a link of the product with which you have this issue.
priscillien
New Member
hello i have the same problem
how do you solve it ?
how do you solve it ?
Victoria Kudryashova
Administrator
cash back URL was wrong.
priscillien
New Member
i follow the guide step by step and i have this problem so i do not undderstand why (tried with admitad and EPN)
Victoria Kudryashova
Administrator
You can PM me your domain name and WP login credentials with the link to the order with which you have this issue - I will check.
Alessandro
Member
Hi, I have the SAME problem again and again....
Adblock is disabled,
Google Chrome cache is empty...
What can I do please ?
Thank you
Adblock is disabled,
Google Chrome cache is empty...
What can I do please ?
Thank you
just for a test, setup my affiliate link to check if it works on your end http://alipromo.com/redirect/cpa/o/odupdmbrcon1hdz6vkafjjllk8tgfq62/