Recent content by Swannybay

in case anyone has this issue in the future: I connected to Marta - who checked my settings and believes the issue came from having "do nothing" selected when price changes on updates. We reset this to update prices and then ran another update and Voila, issue fixed. I am a little confused as...

Finally got connected to Marta - she was incredibly patient and fixed my issue for me!

Yes, i am using live chat.. so far my message is still not seen.

How on earth is it possible in this day and age to not have 7 day support? Weekends are when my site (like everyone) has the highest traffic and instead of selling anything today my site is in maintenance mode because I can't access help from anyone to fix what is an obvious glitch. Ali was...

thanks! Now to fix this pricing issue. I have followed every hint i can find in here : updated ali, all my default prices are USD, reset, updated pricing and still no luck. Literally losing my mind.

overnight the prices in my store went insane. products that were 60 aed are now showing over 4000. I have updated the plugin, updated the products, reset the pricing formula and updated the products but still no fix. Some prices are over 1000% higher than Ali and others are 100% lower! EDIT...

ODD this happened to me today - suddenly items that were 66 AED are this morning 2600AED! Any help on this issue?

I know this is an old thread - but.. i see in GA that folks are adding to and abandoning carts - but none of that data shows in my AC dashboard. I understand it can't send an email if no address provided, but did think it would still track the metrics?

Howdy, I'm a believer in if you don't ask you don't get, so here I am asking if there are any long term site holders that would be interested in mentoring me at all? I'm a quick learner, willing to listen to any and all advice and prepared to put the maximum effort and time into building my...

your about us says you are based in Nashville Tennasee. I'm not sure thats a third world country?

Morning - does anyone use one of these plugins? Does it work well with Ali?

thanks - this is what i thought - I think I'm just impatient lol

Incredibly irritating - but glad it wasn't just me tbh.

Has anyone else had issues with their FB ads today? 1) ads just sitting in review all day - unusual, mine are normally approved in a matter of hours 2) result from existing ads not changed all day - traffic has seriously dipped as a result. Everything seems fine in my manager, wondering if...

I'd start by fixing the errors in your post - I personally took one look at that and thought no ma'am